MiLAN MIL-4750 Podręcznik Użytkownika Pobierz pdf (Strona 17)

MIL-4750/MIL-4755 Master/Slave Modules B-1

Appendix B: Technical Support Services

B.1 World Wide Web Server

Product information, manuals, new product announcements,

programs, applications stories and more can be obtained

through the world wide web. Our address is:

http://www.milan.com

B.2 Internet FTP Server

MiLAN has set up an anonymous FTP server for those with

access to the internet. The address is

ftp.milan.com

Drivers and installation tips are located in the

/pub/

rackmount

directory.

Note:

To ensure binary transfer of ﬁles, switch to binary mode by entering bin or binary before

downloading.

B.3 Contacting Technical Support

To contact MiLAN Technology Technical Support:

• By Phone: 1.408.744.2751

• By Fax: 1.408.744.2771

• By email: [email protected]

B.4 Expediting Technical Support Service

For faster service when calling our technical support

department:

• Be in a position where the computer and the Media

Conversion System are accessible

• Know the type and versions of software you are using

• Know your hardware speciﬁcation, including memory and

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MiLAN MIL-4750 Podręcznik Użytkownika Strona 17